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Shipping:

We offer free standard shipping to orders over $50 (after discount is applied).

 

All domestic orders under $50 orders from pounamuprotein.com are eligible to receive economy and standard shipping. 

Economy 5 to 8 business days $4.90
Standard 3 to 4 business days $6.90
Orders over $USD50 5 to 8 business days Free

 

Currently, we do not offer delivery outside of the United States.

Unfortunately, once your order has already been placed we are unable to cancel your order. Please send us an email to kristen@pounamuprotein.com and we will be able to let you know the status of your order.

Unfortunately, if your order has already been processed, we are unable to edit your order. Please send us an email to kristen@pounamuprotein.com  and we will be able to let you know the status of your order. 

Unfortunately, if your order has already been processed, we are unable to make any edits to your order. Please contact the carrier directly to organize a redirection for your parcel, or Amazon customer service if you purchased through Amazon.

Fed Ex - https://www.fedex.com/en-es/customer-support.html
UPS - https://www.ups.com/us/en/shipping/services/value-added/del-change.page
USPS - https://www.usps.com/manage/package-intercept.htm
Amazon – Your Order history

 

For any shipping inquiries, you will need to contact Amazon or the appropriate carrier (FedEx, DHL, USPS, UPS) for an updated status delivery.
Once your order has been shipped, you will receive a confirmation email
with your tracking information.